Testimonials

Explain to me In detail, my son diagnosis very patient and polite.

The staff is decent. The dr is not welcoming at all!! She does not speak, just comes in stating what the next treatment steps are. She over talks you and is rude. Not one single hello at any of our visits! Very rushed and off-putting. She does not answer ANY questions or explain ANYTHING. No room for feedback or addressing concerns. We received medication in the mail for our 6 year old son to be given by injection without an explanation on what the meds were for OR how to administer them. ! WE WILL NOT BE BACK !

Yes, my initial visit to the office of Dermatology Specialist with Dr. Kathleen Smith was very impressive. This Dermatologist is highly skilled in medical dermatology. It is certainly NOT the case with others in the profession. Dr. Smith's method and procedure of diagnosis put me at ease along with her calm demeanor and attentive approach. I received a skin biopsy with NO pain and already seeing improved results from prescription prior to follow-up appointment. I'm looking forward to becoming a future patient/client on the Cosmetic end. Thank you, S. Thrasher

I can’t begin to thank Dr.Kathleen on getting my sons psoriasis under control he is definitely more confident in his appearance and I love that. Thank you so much.

I bought my son in who was having issues with his acne the young ladies at the front desk very nice and professional good vibes, Dr. Smith she very respectful of your time so if you have an appointment, you don’t have a long wait long.They even sent the prescriptions to the pharmacy so by the time we got home it was ready for pick up. I really do like Her practice and Customer service. I would Definitely recommend to family and friends. My daughter even go now thanks Dr. Smith and staff Keep up the great work!

Have fast appointments.

Great customer service , fast and efficient .

She was fast straight to the point but didn't leave room to ask questions

My experience was very gratifying, staff well abreast and knowledgeable about the process and services rendered. Thank all of you for your support and commitment. Continue to help Thor in need.

I loved my treatment today. They made me feel right at home. I’m looking forward to my next visit.❤️

The entire office is very Professional and the doctor is hands on and she took great care of me

Very knowledgeable

It's always a wonderful experience with you and your staff very polite and respectful and my son trust you Thank you for your service

Quick and easy

Nothing happened at this Visit He needs a Ultrasound done on his Head.

Wonderful

My doctor is loving and caring and she knows what’s she’s doing.. and she does it right. Keep up the good work

Dr. Smith is very knowledgeable and an expert in skin. Her staff is very helpful and kind. Always a great experience each appointment.

This was my first visit with Dr. Smith and the 3rd dermatologist. She is the only one who has taken the necessary steps to find out what is causing my skin condition.

Fast appointment

really quick and straight to the point I enjoyed it!

Everyone was nice but felt the visit was quick

Very personable staff. Love Dr. Smith. She is very knowledgeable.

My best friend took his kids there, and he recommended her. Did not know what to expect, but I was truly pleasantly impressed. Knowledgeable, and sincerely wanted to help.

The front desk staff was nice, but Dr. Smith was not. She had no bedside manners. The visit felt rushed. She was talking fast about the medications and when I asked questions for clarity, she seemed frustrated. She also walked out the door without saying nice to meet you, have a great day, let me know if you have any questions or concerns, Nothing! It felt like she didn’t really want to service us.

When I visited Dr. Smith, she was amazing and really helped me during my visit. She removed what needed to be removed successfully. Dr. Smith provided me with world-class patient care!!!!!

Dr. Smith and her team is Very helpful and goes above and beyond for her patients.

Good

I will not be going back. My appt was at 11. The medical assistant got me back around 11:05ish and proceeded to mostly talk over me. The doctor didn’t come until 12pm. When she did come in, she said “I’m Dr. Smith. Wanna tell me why you’re here?” No apology or acknowledgment for making me wait for an hour. She then proceeded to rub a swab on my head and say we’ll send prescriptions to your pharmacy, and walked out of the room. The whole appt with her lasted 30 seconds. The medical assistant came back in, proceeded to talk over me again, and said “ok you’re free to go. Have a nice day. See you in about 2 weeks.” I will not be going back.

The staff and physician was great.

Love her, she's the best

Dr.Smith is an excellent doctor, she took care of my issue that I was having and answered any questions that I had I highly recommend her.

She cares about her patients wonderful doctor smith

I It was excellent

Good

Great experience

Everyone was nice and professional, and it did not take a long time

Dr was attentive, knowledgeable and thorough.

Excelente atención

Very Good!

Excellent work. I wish I had a Spanish interpreter at every appointment I attend.

Excellent experience. Highly recommend.

I have been a patient here for 3 years and very satisfied with Dr Smith and staff. She is caring, honest and knowledgeable. And I like the fact you are in and out in less than 30 minutes! I highly recommend her. I love her bedside manner!❤️

I have been a patient of Dr. Smith for several years, to address different skin conditions. Making an appointment with her has always been timely, compared to some other dermatologists who have long waits for appointments. Dr. Smith is always pleasant, helpful and forthright in her diagnosis and treatment.

Great staff and the doctor was knowledgeable and attentive.

Long wait time

They greeted me and got me back to see the Dr. timely. The doc explained things. The biopsy hurt like hell despite numbing injection. But the gals took great care of me afterwards when I felt faint. They waited with me until I was feeling ok.

Quick and easy! I will come here again.

Very professional people who were so courteous and composed in giving me the utmost professional attention. I'm very impressed and satisfied. Interesting to learn that my grandson received similar treatment and attention from the facility a few years back! Good tradition of health care.

She is pretty good. I haven't had any problems

This entire office is about the most efficient I have experienced with a medical staff. My appointment was at 3:15pm. I was in the examination room at 3:16, had a biopsy tissue sample removed and was back in my car by 4:00pm while never feeling rushed at all

The wait time was unrealistic. Even if it was busy no came to check in or let us know about the extended wait time. When the Dr. came in she turned on the chair light took one look at my daughter and said she has … and there is a new drug. She didn’t ask for blood work until we mentioned it to rule out. It felt like all she wanted to do was push the drugs.

Am very happy with her service

Sooo awesome

Thank you Dr. Kathleen Smith for taking the time to get to know patients and find out what is really needed. I appreciate your attention to detail. All the staff in your office is so nice and helpful. I would recommend your services to anyone.

Omg, Dr. Smith is the truth. She asks you about all your skin problems and professionally and patiently explain the diagnosis and treatment. Simply, love her!

Very nice professional staff and nice office...wait time was good 3p appointment out by 330

Was ok

Impressive that I can get an appointment very quickly when anything questionable pops up.

I enjoyed the visit very much Dr really know what she was doing and I feel real safe with her I will recommend anybody to her the visit was awesome

We love Dr.Smith . She is very professional and respectful. She knows her stuff

I don’t have any complaints I was treated very well.

Dr. Smith is amazing She gets you what you need and always find the right solution to any skin problem. I love her to pieces…

It’s a great place! Efficient and friendly. Completely took care of my rosacea

She knew exactly what was happening and informed me how the process would be handled the whole staff was very professional

Everything is good

Great doctor and fast

Fast and efficient

Nos atendieron bien bonito

The stags and docrtor are profecional highly recomendent

She was kind and informative. Also the nurses were really nice and eager to help!

Great doctor and customer service

I have been a patient of Dr. Scott for many years‼️. Dr. Scott is one of the most caring doctor that takes time to listening to my concerns. She has treated me with most respect and compassion for serious skin conditions. Dr. Scott does thorough examination of your skin condition. She follows up with biopsies treatment and best solution to treat you. I highly recommend Dr.Smith to everyone that needs a solution to their skin condition‼️‼️. Thank you Dr. Smith.

Excellent care

She is excellent doctor

The knowledge is great but the office needs an upgrade

I feel like she doesn’t really feel like she wants to be in the room with me and she can’t wait to leave. Unless she says the faster she can get out. I asked for a procedure to be done with the nurse and when she came in, she says oh I can give you some cream to deal with that. That’s that’s always her answer to everything

Awesome! i can't Remember the lady name start with a Z. I tell you she was the nicess receptionist I ever experienced. She was so patient with me. And she didn't have to. It was my fault I did have my insurance card. But she was very skilledfully. She make it happen for me to see the doctor. I was so happy she did. And on top of all that she was still smiling and helping other patients at the same time. Love that experience I got today. The nurse in the back was so knowledgeable, and kind. And polite . And Dr. Kathryn was so concerned and had all the answers to my questions. She was so knowledgeable. I love the experience today. I will be back and tell everyone I know about my experience I had today. It was as God sent a Angel just for me . I appreciate all of you! Tammy Johnson

Gracias ! No excelente servicio

She’s so patient & understanding I’m happy I’ve started back seeing her

Great service

Everyone is always nice and I never have to wait long to be seen.

I recomend anybody who has been suffering from any dermatological problems and needs remedy to see Dr. Kathleen Smith for best solution. I am witness that i got a solution from her

It’s the most professional & friendly office setting I’ve ever been in..I’m very comfortable with Dr.Smith & ALL the staff members,they have the best customer care hands down!

Great doctor fast quick right on the job. It was great.

It was my first appointment as a new patient my experience with Dr. Smith and her Staff were very attentive and professional. S. Gundy

My experience is always good thank you to my favorite nurse Kayla and Daja they always have a smile on there faces and good communication with the parents thank you

Dr was very compassionate and addressed all concerns. Completely left it up to Melissa as to next step. We were very satisfied with our visit.

Answered all my questions. Quick service

It was my first appointment as a new patients and she was awesome she listens to the concerns I had my experience was calm and I really like her and her staff they took care of me and I thank God for blessing me to find her. B.Gipson

Dr. Smith was wonderful, she knew what she was talking about. I have been dealing with this issue for over 3 months, haven’t been able to work or sleep. After leaving Dr, Smith, the itching as almost stopped. As of now, I’m completely Satisfied with Dr Smith!

Dr. Smith and her staff are very attentive and truly listens to the needs of the patient. My daughter is experiencing teenage and hormonal ance and we have seen the best results from Dr. Smith. Just make an appointment!

I really love the customer service

They are great

My nurse was very helpful but my doctor i felt she was rude the way she was speaking to me and the nurse was ridiculous i would not suggest coming here i spent my money here i wish i didn’t when i got my procedure and i still felt all my pain do not come here

Every time I go it’s always a pleasure. You can always count on Deja to get things done :-)

Very efficient!

Caring and attentive to your concerns.

Awesome staff . My child has been a patient for over a year and each time we come the Dr. listens and finds a solution She prescribed my daughter something for her eczema and her skin has improved so much . Also All the ladies in the front are so friendly we have never had a bad experience

Good

Dr.White was quite professional and personable! She presented a vast understanding and knowledge of her job!!I am always pleased with the service I receive from her. Her uniform so clean and white presents an extreme confidence in the professionalism of herself and of of her workers!!

Dr. Smith and staff are awesome! Vivian is the GOAT!!!

Great place for treatment

Simple!

They get 5 stars across the board. When you walk in it’s always so peasant. The staff at the front desk are also amazing and so are the assistant nurses they always have the answers to my questions and they make me feel comfortable asking are talking about my issues that may have occurred in between my visits. My daughter is very comfortable when the doctor comes in to see her she lights up with all smiles. And most importantly we never feel rushed. Thank you Dr.Smith and staff

Knowledgeable and very helpful with my ongoing condition.

Verygood

Dr. Smith was really nice and easy to talk to and look me over from head to toe. I recommend everyone to see her.

She is incredible. She took care of the rash on my feet. The warts on both of my hands and the rash on my face. All in my first visit. I have an appointment to go back in 2 weeks. I can't wait. It's like she gave me my confidence back.

Dr. Smith froze many spots that my previous Doctor overlooked.

This was my daughter’s first time at this doctors office from signing in to seeing nurse seeing the doctor. Everybody was just so nice ,very clean environment. Very nice people The doctor & nurse answered all my questions and concerns. I will totally recommend this doctor and I most definitely will be back for more service, thank you again. Love your team.

Dr. Smith is great.

I love this office they are very knowledgeable kind and helpful I feel they treat patients with respect and I love this so thank you for being so great at what you do

Dr. Smith showed great professionalism and knowledge about my case. She immediately knew what to recommend for my AKN case. I would definitely recommend this office. 10/10

I can't imagine there is a better dermatologist on the planet

The staff is nice and friendly and the doctor’s are great with kid’s and it’s clean and I would recommend them to anyone that I know

Very good

Excelente customer service,Dr amazing

A long wait to get in, but then it was very good.

Dr Smith she asks you questions about your concerns or what you have going on in the beginning but when it comes towards the end of your appointment you may have other questions and concerns or sometimes you may think of something and they bring you back to the room to ask her those questions, at that time it just seems like she may get a little agitated because you're asking after your appointment is over. Doctors shouldn't be so quick to say something because it can come off as if you're rushing the patient or talking over them or cutting them off while they are trying to get out with their wanting to say or ask.

Provider didn’t listen to anything that I was saying to her- not to mention the beds are taped together and still have big gapping holes in them outside to the tape- the exam rooms looked disgusting to say the least- not a good look in the area of service

Took care of my son’s skin needs sufficiently.

Very professional, listen to your concerns. Fast check out willing to help if needed.

Very nice clean and customer service amazing and the doctor very nice and helpful

Very good

Dr Smith was professional and listened to my concerns

Office appointments was great but her prescription costs almost &100 because Medicaid will not cover it

Knowledgeable, GREAT PRICING, staff was friendly. The hope is I won’t need to come back soon but she’ll be my first choice!

I have to agree with all the other positive reviews. Always a pleasant experience here. Thank you Dr. Smith and Staff!! T. W.

My experience was professional and short

My experience was fast and quick. She listened to my problems and answered all my questions.

I was greeted by the receptionist and was able to see Dr Smith within 15 minutes. Dr Smith came in within 15 minutes. She answered my questions, diagnosed my issue, prescribed some medication, and I was out in an hour.

Dr. Smith sees my daughter for hair loss. She is a very busy Doctor but is amazingly thorough. We appreciate you!

The staff there is nice & Dr.Smith is amazing

It was pleasant from start to finish. Every encounter with staff members was very pleasant.

Works well with children

Excellent care and concerns given during my care.

She’s quick and knowledgeable.

I loved the receptionist, doctor and her assistant. They were kind, professional l loved that they explained the process to my grandson and I of stopping over sweaty armpits. See you soon!

She is Amazing!!! She researches and knows what is the problem! With skin

I have been a patient of Dr. Smith for many years‼️. Dr. Smith take times to listen her patients. I can’t say enough about her professionalism and her ability to connect with her patients. She has treated me for enormous skin issues successfully.

The check in process was smooth and easy. The wait was minimal and Dr. Smith was awesome!! All of the ladies we spoke to were awesome and sweet as well!! 10/10 highly recommended ❤️

Great experience and results !!!

The wait time was very minimal. Dr. Smith was friendly, professional, and got straight to the point. She was very helpful and diagnosed my problem quickly. Also, support staff is professional and friendly as well.

It was. A very good examination she explain to me what was going on.She was very good .She was very nice the type of person you want to see when you is not feeling well.

I was happy I went they were very nice and knowledgeable

The staff was great! The dr was pretty cool! I’m glad I visited

Great experience

Love the women who work here they all are awesome

Dr. very attentive, concern and answered all my question.

My first visit: So far, so good. ~

Very rude and rush on patients.. Doctor doesn’t understand and gets mad when patients is scared for there procedure instead of calming the patient down , and letting patient know everything okay she be rude and says she will not due procedure and will move on to the next patient

They were very nice and professional . They knew exactly what our issues were and was able to give knowledgeable advice about it.

Dr Smith is very caring and knowledgeable about my condition.The staff is great .The location is convenient

Fast and right to the point, thank you!

Amazing

Staff and facility we’re friendly and saw me on time. The doctor was very knowledgeable and professional excellent communication skill. I am very satisfied and will be using you guys as my primary Dermatologist from now on.

I've been going to Dr Smith's for over 2 yrs now She is amazing!!!!, I attend her office for healthy maintenance of my skin,As you begin to age your skin changes.Dr Smith has helped me to maintain a Healthy Natural Appearance.I always look forward to my office visit,As I know it will be GREAT EXPERIENCE!!!!!

Very observant and detailed! Thank you for actually listening to our concerns and key points.

Everyone is very nice!!!

Very good!!!!

Didn't seem to be listening to me and in my case, that is extremely important. I did receive treatment which was a plus

N/a

Highly Recommended

She was very informative and explained every procedure in detail and I was very pleased.

It was a waste of time visit. Drove an hour because I only have a couple options due to insurance. I have been seeing doctors for about a year now trying to figure something out, this visit was supposed to help with that. The dr came in, talked over me, wouldn’t let me explain anything, wouldn’t let me show tests or talk through anything I have done. And then proceeded to tell me that what my doctors have told me is all wrong. She diagnosed me without even doing any examinations. About 3/4 of the way through the 15 min appointment I gave up and just started agreeing with everything she said because she wouldn’t let me talk. I am never coming back here. This doctor should not be working here. All the other staff was amazing!

Nice experience as my first time to the doctor's office. Everyone was professional and good service.

I love Dr. Smith

Staff was very polite and doctor answered every question and concerns

Beautiful office pleasant staff, must ask your questions before you leave the office.

Excellent doctors and great customer service.

Dr Smith was very kind, friendly and to the point. You just have to let her know what your concerns are and she will address them accordingly. I have confidence in her diagnostic ability and hope the medications she prescribed will clear up my problems areas.

Excellent I loved

Thanks for taking concerns towards my girls needs especially the staff...

Dr. Kathleen is a good doctor to go to

Love it

Very knowledgeable and pleasant

Going into the office for the first time was very comfortable and refreshing at the front desk everyone was so welcoming and friendly was taken to the room by the assistance a young lady where I waited for the doctor she came in after letting her know why I was there she then explain to me the procedure I felt comfortable and I will recommend anyone to go visit

Quick and easy, staff was polite and answered all my questions thoroughly.

Excellent

Very precise...

These people are awesome, EVERYONE here are caring, knowledgeable, top notch. They took me in during the holidays when I was in dire straits with a case of Eczema that had taken over my body. I had no insurance, everybody else either booked or closed . Dr Kathleen Smith diagnosed me in a moment correctly with staphylococcus & relief was imminent. Pricing affordable (unheard of w specialist) but the service was PRICELESS Truly they were the answer to my prayers

Great service

Nice practice and very professional

The receptionist was awesome and polite. Dr Smith was very knowledgeable. The assistant... not so nice. She didn't explain to my daughter about the procedure that she was about to do. Didn't explain to not move so she doesn't break the needle, didn't warn her the she was about to be pricked. She just went in for the jab. So not cool. My daughter was traumatized. Not a bad place to be, but that nurse assistant needs more training

Dr. Smith is the best! She was patient with me, and answered all my questions. I was impressed with her knowledge and her quick diagnosis of my skin condition. The staff is very professional, warm and helpful. I highly recommend her!

Dr .Smith is the best and a very knowledgeable person

Dr. Smith is a great doctor

Staff and Dr Smith are very cordial and professional.

efficient work. No time wasted

My experience would give them 10 stars if I could. Soon as I got there I was called to the back so fast I could not believe it. Also as soon as Dr. Smith saw my skin issue the biopsy was done and basically already knew what she had to do to solve the problem. After 1 visit best dermatologist office I have ever been too hands down.

Very good

Good experience

Good

It went smoothly. I love the front reception lady . I wish I got her name. She was very sweet and kind . She had a bob and she sitting at the front window on the Nov 1 that afternoon when my daughter was seen . The nurse assistant was amazing as well and the phlebotomist that had to take my daughter blood sample was very patient and made sure she handled my daughter with proper care

Dr Smith is a wonderful doctor! I love her manner, expertise, and office. I actually enjoy going to have my annual skin check!

Dr. Smith and the staff are very professional very caring of the patient and make sure all patients are taken care of with the smile. I would recommend Dr. Smith and staff to anyone who is having issues with allergies. Thanks for all you do Mrs.Bernice

Everyone was very friendly, pleasant & professional

Feel confident in Dr. Smith’s knowledge.

Buena

She diagnosed the problem an prescribed the right treatment.

Dr. Smith treated me quickly and smoothly and I was out of her office in a very short time.

I love it the doctor Kathleen is very nice and her workers very nice as well

Excellent

Awesome staff

Good service

The lady at the front desk was very pleasant and sweet but Dr. Smith to me was a little rude. It seemed like she was rushing me and my daughter and my 13 year old daughter had a question she answered but it didn't seem genuine to me and her. I want a different doctor when we come back in November.

They have you in and out

Dr. Smith was very kind and pleasant. I highly recommend this office!!

They are excellent

Good

Excellent professional friendly service

Exceptional!

The wait was long but the doctor seemed very knowledgeable and professional.

1st time, excellent service. I will definitely be recommending your facility. Dr. Smith was absolutely the best! I will be returning.

My appointment was quick. Everyone was courteous.The doctor was patient and reassuring.

I was served after only a short wait , and in a very professional and caring manner

I like the fact that Dr. Smith is very knowledgeable about the issue on my skin and I also brought her a new patient today as well…

Great office and staff. Dr. Smith was caring and knowledgeable.

The staff is great, customer service above par. Dr. Smith bedside manner is not the best, but she good at what she does.

Very nice and helpful

Me gusta que me audan

Good experience

Dr is very experienced and found out about my daughter after many doctors failed. So happy I was sent to Dr Smith she’s truly the best. Healing my daughters condition and mental health has been amazing to see with a highly recommended Dr.

Great

We appreciate your treatment and kindly.

Doctor Smith is very attentive and caring. Staff is very pleasant. Pleasant office space.

Quick and easy

Everyone in the office is very kind and knowledgeable. Dr. Smith is excellent.

The care team are very friendly and professional!

Dr. Scott knows her skin, my son skin was worst then ever now he has prefect skin.

I’m satisfied with the work that you have done

The best

My aesthetician she’s the greatest, she’s patient and excellent and experience

Love her, have been going to her for years!

Dr. Smith is awesome!!

Dr Smith and staff was very professional, knowledgeable, friendly and made you feel confident that they provided the best medical advice. I would recommend to family and friends to experience their services.

Great

Coming in early

Very knowledgeable and respectful

This office has always done best by my family. Their level of service, empathy and care it always appreciated.

You guys are awesome

Pleasant staff Here were the issues: 1. Website and scheduling software prompts you to complete paperwork online. When I arrived, informed that they aren’t completely trained on new software and have to redo everything on paper. 2. Waited almost an hour for the physician. 3. Dr. Smith was in the room for 5 minutes. Never did an exam… didn’t even touch the patient once. 4. Left the rooms to get a sample and the next thing a staff member is in room saying we are all done and come back in a month. Not great… but due to insurance don’t have many other options.

I had a really good first appointment with Dr. Smith. The staff was friendly and knowledgeable. Dr. Smith was kind, professional, and informative (she explained some things about my skin and moles that I had not been told before). So far I’m glad I found this provider to help me take care of my skin.

DR Smith is always great she gets right to the point and gets you the best treatment

Dr. Smith was fast and knowledgeable and took care of all of my needs including an issue I wasn't there for. The staff was amazing and nice and made me feel very comfortable. Everything about my visit was great!

Helpful staff and Dr Smith was very understanding.

Muy buen trato

Good experience

We always have the best experience when we come. We are very thankful for Dr.Smith and her staff

It was a good moment to know a new place with kind medical staff.

Iris hernandez

my daughter came in and was treated for her condition right on the spot. Dr. Smith explained the after care routine and was very pleasant.

Informational, fast, and understanding.

Awesome

Everyone was very friendly and kind, I also didn’t have to wait long to see the doctor, I was in an out!

Dr. Smith and her team are saving my life! Thank you for your expertise and helping to inform me of my allergies and skin conditions. Thank you!!! Ten Stars!!!!

Good

Everyone was great. Dr. Smith was very nice and explained things very well.

Fast, friendly service and staff. Dr. Smith was swift and friendly. Looking forward to following up with her.

Fast and efficient.

Great experience!